FAQs

Please submit a Freedom of Information Act Request by visiting our FOIA web page.

Sailors should contact their command education services officer or command career counselor or their administrative office for guidance and assistance with exam cycle discrepancy corrections  via applicable exam cycle enlisted advancement worksheet (EAW) Post-Exam Admin (PAC) submission. See https://www.mynavyhr.navy.mil/Career-Management/Community-Management/Enlisted-Career-Admin/Advancement/

Enlisted: You can get degrees/certifications - earned before or while on Navy active duty at institutions accredited by a regional or national accrediting agency recognized by the U.S. Department of Education -- into your Joint Services Transcript (JST). Information is at https://jst.doded.mil/correction.html. Active Duty and Veterans: have an official transcript sent from the institution directly to the JST Operations Center. Transcripts supplied by service members will NOT be accepted; must come DIRECTLY from institution.
 
Officer: Go to https://www.mynavyhr.navy.mil/Career-Management/Education/Subspecialty/ for information on getting academic officer transcripts added to your records.
 
Contact MyNavy Career Center: https://www.mynavyhr.navy.mil/Support-Services/MyNavy-Career-Center/ for more information or assistance.  Email askmncc@navy.mil or call phone at (833) 330-6622.

Many questions and topics about voluntary education can be found on the Navy College Program website at http://www.navycollege.navy.mil/ and at the assistance center at http://supportsystem.livehelpnow.net/?cid=30432, where you can submit a help request, chat during open hours (7:00 a.m. – 7:00 p.m. Eastern Time), and browse topics. You can also call the Navy College Virtual Education Center through MyNavy Career Center, toll-free number, 1 (833) 330-MNCC.

Visit the MyNavy HR website at https://www.mynavyhr.navy.mil/Career-Management/Detailing/Placement-Management/NEC-Information/ for NEC information.  The Navy Enlisted Manpower and Personnel Classifications and Occupational Standards (NEOCS) Manuals are available at https://www.mynavyhr.navy.mil/References/NEOCS-Manual/.
 
Download the latest NEC Manual (NAVPERS 18068F) – NEOCS Vol II, which is published four times a year, and read NEC appendix A for information about “NEC Code Proposals.”

Visit the Navy COOL website at https://cool.osd.mil/usn/ and visit the Contact page or call the MyNavy Career Center toll-free at 1 (833) 330-MNCC or (833) 330-6622.

Our training programs are only for Sailors in the U.S. Navy, other service members for joint programs and some international military programs, as well as some civilian government employees. If you are in the United States and interested in the Navy, contact your local military recruiter.

Naval Education and Training Command (NETC) does not confer degrees (if applicable, search online for U.S. Naval Academy, U.S. Naval War College, or Naval Postgraduate School, which all do confer degrees but do not fall under NETC). In job applications, sometimes people write they have a degree or equivalent in a subject.
 
Naval Education and Training Command does not verify training. When organizations, such as employers or educational institutions, need to verify a veteran’s training, several ways to do this through the service member’s self-verification include: 
 
•            The official record of training completed and duty stations assigned is the DD-214 form, which a veteran receives upon their discharge.
 
•            The veteran may also choose to provide the VMET (Verification of Military Experience and Training), DD Form 2586, which helps service members verify previous experience and training to potential employers, negotiate credits at schools and obtain certificates or licenses. It is not an official transcript for purposes of granting college credit, but it can be used to support having met training and/or course requirements to qualify for civilian occupations, certificates, licenses, or programs of study. It is obtained from https://www.dodtap.mil/dodtap/app/home. Clicking “Download your VMET” takes you to milConnect, and once logged in, a service member/veteran can go to Correspondence/Documentation in the menu, and choose DoD Transition Assistance Program for Service Members and Veterans (DoDTAP) to access VMET documents including the DD-2586 and a cover letter explaining the VMET. The military experience and training listed on the VMET is verified as official. The VMET document contains Privacy Act data and cannot be sent to third parties – it must be provided by the individual. It is not a transcript.  More information is available at https://milconnect.dmdc.osd.mil/milconnect/public/faq/Training-VMET.
 
•            Another useful document a veteran may provide is the Joint Services Transcript from https://jst.doded.mil/jst/, which is an academically accepted document approved by the American Council on Education (ACE) to validate a service member's military occupational experience and training along with the corresponding ACE college credit recommendations. The individual can request online delivery to post-secondary institutions or complete an "Official JST Consent and Request Form" at https://jst.doded.mil/JST_SPEC.pdf with the employer information and email to jst@doded.mil.

Updated 13 FEB 2024

See information on requesting military service records through the National Archives at https://www.archives.gov/veterans/military-service-records.

The Navy’s frequently asked questions are located at https://www.navy.mil/Resources/Frequently-Asked-Questions.